Privacy Policy

1. Data controller and purposes

With regard to stipulations in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation) and Spanish Organic Law 3/2018, December 5th (LOPDGDD (Ley Orgánica de Protección de Datos 2/2018, de 5 de diciembre) we would like to inform, the data Controller is the company “LOS MONASTERIOS DESARROLLOS URBANÍSTICOS, S.L”, which will process the is data given by the USER, with the following purposes:

  • In regard to Application Forms, web consults, or consults submitted by any other way of communication, data will be used to attend information requests.
  • In any case, personal data will be used to maintain contact with the user and submit information about any other products, services or activities promoted by “LOS MONASTERIOS”, independent of the trade name or mark that requests it.
  • Submit satisfaction questionnaires in order to know your opinion about us or specific aspects of our activities and services.
  • Carry out surveys and statistical studies, as well as to know the users’ preferences and interests in order to better understand and meet their needs.
    The requested data through website will only be mandatory when it’s so expressed, although the failure to complete it could prevent the correct provision of the service.
    Notwithstanding, the USER shall guarantee the given personal data is real, therefore they will be responsible to communicate any changes thereto.

2. Legitimacy and basis for the processing

In case of attending the requested information, the user’s consent and application of pre contractual measures entitles to the process of its data. If the user finally becomes a client, the legitimacy will be also be given by the corresponding contract execution, and the legitimate interest of the responsible party.
Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

3. Storage period
Your data will be part of our processing as long as our relationship continues and is necessary for the fulfilment of the aforementioned purposes, as well as to comply with the corresponding legal obligations (for example, 5 years for tax purposes, according to Spanish Law).
In any case, when the data deems unnecessary for the indicated purposes, it will be suppressed with suitable security measures in order to guarantee the pseudonymisation of the given information or its total destruction.

4. Recipients of the personal data

Your data will not be disclosed to third parties without your consent, except in case of legal obligation.

5. Rights of the interested party

The user’s rights are:

  • Right to withdraw the consent at any given time.
  • Right to access, rectify, erasure your data.
  • Right to data portability and the restriction of processing.
  • Right to submit complaints to the supervisory authority (www.aepd.es) in case you consider the processing doesn’t comply with legal regulations in force.
    You can exercise these rights contacting “LOS MONASTERIOS DESARROLLOS URBANÍSTICOS, S.L.”, verifying your identity, in the email address: info@monasteriosresidences.com

6. Security Measures

According to legislation on Data Protection, “LOS MONASTERIOS DESARROLLOS URBANÍSTICOS, S.L.”, complies with every obligation corresponding to them as Data Controller. . In this sense, it guarantees the implementation of the appropriate technical and organisational policies in application of the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS, who have been informed of how to exercise them.
For any additional information about privacy guarantees, contact “LOS MONASTERIOS DESARROLLOS URBANÍSTICOS, S.L.”, in the email address: info@monasteriosresidences.com

In case of discrepancies about translated words in this Privacy Policy, the Spanish version will always prevail.

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